Lifetime Warranty

Last updated: 28 September 2026

The promise

Every piece is made from 316L surgical stainless steel and built to be worn every day. If a piece fails because of how it was made, we replace it. There is no time limit on that.

What's covered

For as long as you own it, we cover faults in the material or the making:

Cracking, splitting or breakage that isn't the result of an impact or misuse
Clasps, hinges, threads and joins that fail under normal wear
Plating or finish that lifts, flakes or discolors abnormally
Stones or inlays that come loose from a correctly-set mount
Anything that arrives already faulty

What isn't

Steel is hard, not indestructible. We don't cover:

Scratches, scuffs and the dulling that any worn metal picks up over time
Damage from an impact, a crush, or a drop
Bending or snapping caused by force the piece wasn't designed to take
Pieces altered, resized or repaired by anyone other than us
Loss or theft
Damage from bleach, solvents or household cleaning products. Chlorine and saltwater are fine — showering and swimming are what 316L is for.

If we look at a piece and the fault turns out to be wear rather than a defect, we'll tell you straight and offer a repair or a replacement at cost where we can.

Who it covers

The original purchaser, with proof of purchase. It doesn't transfer if the piece is resold. Gifts are fine — the order confirmation is enough.

Making a claim

Email care@projectoblivion.com with:

Your order number
Photographs showing the fault
A sentence on what happened

We'll come back within 48 hours. If it's covered, we replace the piece with the same item where it's still in production, or the nearest equivalent where it isn't. We cover return postage on approved claims. We don't charge for the replacement.

Changed your mind?

That's a different thing, and it's covered separately: 30 days from delivery, unworn and in original condition, for a return or exchange. The lifetime warranty is about faults; the 30-day window is about second thoughts. Both stand. Full details are in our Refund Policy.